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How to place an order

1. How to order one or more products

Browse our online catalogue, select the products you wish to purchase and click the «Buy now» button to add them to your shopping cart.

You can continue browsing our catalogue and add more items. When you have finished selecting your products, click «Basket» at the top right of the page to review or modify your shopping cart.

If you are already registered, sign in using your account details. New customers can create an account and complete their registration using the link in the confirmation email.

After signing in, you can review your order, select the destination country and view the available shipping methods.

Click the green button to proceed with your order. On the following page, you can select your preferred payment method.

2. Payment methods and security

LePipe.it offers several secure payment methods:

  • Credit card: Payments with Visa, Mastercard, Diners Club and American Express are processed through the secure Banca Sella payment platform. Your credit card details are not disclosed to Le Pipe.
  • PayPal: You can pay for your order conveniently using PayPal.
  • Bank transfer: Alternatively, you can pay by bank transfer using the details below.

Bank details for transfers

Account holder: Le Pipe sas
Address: Via Croce Malloni, 211 - 84015 Nocera Superiore (SA), Italy
IBAN: IT 71 N 03268 22300 000533487660
SWIFT/BIC: SELBIT2BXXX

Please include your order number and order date in the payment reference so that we can identify your payment correctly.

For bank transfer payments, your order will be shipped after payment has been received or confirmed.

3. Shipping methods, delivery times and shipping costs

Le Pipe sas ships international orders using reliable carriers such as UPS, DHL or Minibox. All products are carefully packaged to protect them during transport.

Delivery times depend on the destination country, the selected shipping method and transport conditions.

International shipping costs vary depending on the destination country and the selected shipping method.

To view the available shipping options and current costs, please sign in to your customer account or register. After selecting your destination country in the shopping cart, you can view the applicable shipping costs before completing your order.

If the recipient is unavailable at the time of delivery, the carrier will provide information about further delivery attempts or possible collection arrangements. The exact procedure depends on the carrier's terms and conditions.

If the packaging is visibly damaged or appears to have been tampered with, we recommend reporting the issue immediately to the carrier and contacting us. Your statutory rights remain unaffected.

Once your order has been shipped, you will receive an email containing the available shipping information.

4. Right of withdrawal and refunds

Le Pipe sas recognises consumers' statutory right of withdrawal under applicable consumer protection legislation, particularly the Italian Consumer Code (Legislative Decree No. 206/2005, Articles 52 et seq.).

If you purchase as a consumer, you generally have the right to withdraw from the purchase contract within 14 calendar days of receiving the goods, without giving any reason. Statutory exceptions may apply.

To exercise your right of withdrawal, you must inform us of your decision through a clear statement, for example by email, before the withdrawal period expires. Where possible, please include your order number and the products concerned.

After notifying us of your withdrawal, you must return the goods within 14 days.

You are responsible for any reduction in the value of the goods only if it results from handling beyond what is necessary to establish their nature, characteristics and functioning.

We will refund the payments required by law, including the cost of the least expensive standard delivery option offered, within 14 days of receiving your withdrawal notice. Refunds will generally be made using the same payment method as the original transaction, unless expressly agreed otherwise.

We may withhold the refund until we have received the returned goods or you have provided evidence that you have sent them back, whichever occurs first.

The consumer bears the direct cost of returning the goods, provided this was disclosed before purchase and unless otherwise required by law or agreed between the parties.


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We assume that consideration of one of the most important Italian newspaper in not the unique reason of proud for us. Our customers comments are what mostly satisfy us.